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Aayush Tyagi  

Starting a practice in the company,” Aayush muses, “That’s kind of a proud moment for me.

Aayush Tyagi

Principal Engineer

A crash course in success

When Aayush Tyagi joined Tricon Infotech shortly after graduating from the Krishna Institute of Engineering and Technology in 2018, he spent the first few months as a bench employee doing mostly front-end programming, uncertain of what direction his career would take.

Six months into his tenure, the company was asked by a client prospect to produce a Proof Of Concept project using an ERP platform called ServiceNow. There was just one problem: No one in the company was familiar with ServiceNow.

The Chief Operating Officer presented Aayush with the project outline, which seemed like an enormous opportunity but an impossible task. Then the COO presented Aayush with a challenge:

Let’s learn ServiceNow. Together.

The two took a crash course on ServiceNow, and then they set out working on the Proof Of Concept.

“It was a very big workflow that some partner of theirs had built,” Aayush recalls. “The workflow had tied three hundred activities, and the work was to divide those activities into three subflows within ten days.” All this, with no documentation.

“And still, we pulled it off.”

The team worked nonstop, researching and learning as they went along, and delivered the completed Proof Of Concept in twelve days – three days early. Since then, Tricon has increased its mastery of ServiceNow and continues to manage the client’s systems.

Today, Aayush is a Principal Engineer, and he looks back fondly on that first experience.

Case study

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A loan servicing company was losing business due to a slow Excel + Dropbox workflow. Tricon automated the process and added real-time analytics to keep them ahead of the competition.
Case study

Automated laboratories

The King Abdullah University of Science and Technology (KAUST) automated its laboratory management system with help from Tricon Infotech.
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Publisher sampling

A major educational publisher wanted to implement Salesforce into its Oracle database but lacked a sampling solution. With help from Tricon Infotech, they accomplished everything.
Case study

Gutenberg meets iPad

One of the world’s most prestigious scholarly publishers automated its entire workflow with help from Tricon Infotech. The journey begins on their sales representatives’ iPads.