CASE STUDY

King Abdullah University of Science & Technology (KAUST) is a private English-speaking university near Jeddah, Saudi Arabia.  
Since its founding in 2009, its research output has made it one of the fastest rising universities in the world.
KAUST’s 200 faculty and 1,000 graduate students undertake cutting-edge research in the areas of energy, agriculture, ecology, and computing.
With such rapid growth, KAUST needed a way to allow their faculty to reserve 20 shared laboratories.​
KAUST also had a unique challenge: Given the desert climate along the Red Sea, the laboratories had to be temperature-optimized to support the needs of each research program.
There was no available automated scheduling system that was compatible with their enterprise SAP system.
KAUST hired IT engineering company Tricon Infotech to design a solution.
Utilizing its extensive SAP expertise, Tricon built and implemented a custom JAVA-based system to automate the laboratory reservations.
Now the faculty can reserve shared, temperature-optimized rooms to undertake their research without having to compete for resources.
Tricon Infotech continues to manage the ongoing support to ensure consistent operations for KAUST’s faculty and students.

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