Strategy First, Tech Second
A Recognized Leader in GenAI
Tricon has been recognized as a leader in enterprise AI solutions.
Outsell featured Tricon as a leader in “GenAI Implementation Partner” and showcased as a speaker at Outsell Signature Leadership event in Oct 2023 to help CEOs/CxOs pick the right product development partner for their GenAI strategies.
Research firm Gartner® featured Tricon in the report Gartner®, “Top Whitespace Opportunities in GenAI Services for Tech CEOs” (August 2024)
Research firm Gartner® also published the case study “Building Generative Relationships (McGraw Hill and Tricon)” that explores the partnership between Tricon Infotech and educational publisher McGraw.
Put GenAI to Work for You
Generative AI can power products that create new value from your data — but only when it’s deployed in the right way. Used properly, this enabling technology can function as a crucial link in a complex chain that leverages other digital solutions: cloud hosting and storage, data analytics, mobility, and workplace transformation.
That’s why it’s important to devise an appropriate business strategy first, and then build AI-powered products and infrastructure that support the strategy.
Trust a product development partner who knows how to put GenAI to work for you — not the other way around.
Tricon’s CTO Adi Chikara explains how GenAI serves as a link in the enterprise technology chain.
"AI is not going to replace humans, but humans with AI are going to replace humans without AI."
– Karim Lakhani, Harvard Business School
How We Build Successful Products
No one can predict whether a particular product or strategy will be a success. The same is true when it comes to GenAI.
It’s crucial to take a structured, scientific approach to your plans and execution — one that leverages your institutional knowledge and is informed by data from real users.
Discovery & Strategy
Discovery & Strategy
Interactive Discovery
The first step is to make sure we’re in alignment around your business, goals, and teams. We typically do this through a series of targeted workshops (either in-person or online) that allow us to fully understand your situation, challenges, and objectives, and explore real-world opportunities to drive business value.
The result is a series of hypotheses about what the future of your industry will be, what motivates your customers, and what products will appeal to your audience.
Product Strategy
Next, we put these hypotheses to the test.
Our strategy will use these assumptions to determine what software to build, identify what tools we should use to deploy it, and create a plan to rapidly launch an AI-powered prototype that we can test with real users.
MVP in 90 Days
We strive to build and launch prototypes within 90 days.
That’s because the only way to validate that a product will work (and, by extension, the overall business strategy) is to gather feedback and data from real users.
Build Your Dedicated Team
Every product begins with the right people. Once we sign our formal documents, our first step is to build your dedicated delivery team of 6 to 12 engineers, designers, and product specialists who will work with you all the way from strategy to development to deployment.
Under our Service Select program, we train and promote our employees for their business acumen as much as for their technical skills. Each team member will work directly with you, understand your requirements, and present their own work after each sprint.
Accelerated Development
To enable this rapid development, Tricon has developed several unique AI Solution Accelerators.
AI Solution Accelerator
A private, secure, and fully managed sandbox environment that’s compatible with AWS, Google Cloud, or Azure, and capable of integrating with leading GenAI models. By deploying it in your private instance and using your own proprietary content, you can be sure to remove uncertainty from AI solutions and protect your IP.
RAG Accelerator
The Retrieval Augmented Generation process connects your proprietary data to the sandbox. This grounds the GenAI model in your information, message, and business rules so we can train it to understand your domain and provide truthful answers without hallucinating.
Multi-Agent Accelerator
The only thing more powerful than a GenAI instance is a whole team of GenAI instances, each performing a different function, all in sync. Separate repositories allow the GenAI agents to fetch, understand, and collaborate using complex data from a variety of different sources.
Deploy and Scale
Tricon works closely with your principals to implement the new product in your production environment and scale it to improve the customer experience and drive new revenue. We can either manage this process or offer step-by-step guidance.
Once we launch the prototype, we can begin collecting data and feedback from real users immediately. AI-powered analytic tools allow us to examine usage data to determine what’s working and what can be improved.
Additional surveys and focus groups allow us to hear from the users themselves to ensure that subsequent releases address their needs.
Continuous Innovation
Continuous Innovation
Grow with Confidence
Having already validated the core hypotheses, you can scale your solution knowing that you’re heading in the right direction. We can offer transparent information and education to your leadership on the benefits of your new AI-powered solutions so you can secure the necessary funding for the future.
Continuous Improvements
Your dedicated Delivery Team remains at your side to continue collecting data and user stories, making iterative enhancements, and identifying new opportunities to build value.
Change Management
Built-in data analytics allow you to analyze metrics like customer engagement, revenue growth, and operational efficiency. We can even help members of your organization adapt their protocols and workflows to the new products.
Shared Risk, Endless Rewards
Tricon offers flexible business models for unique situations. Once we have proven the original strategy, we can adapt the relationship to suit your changing needs.
Business Outcome
Together, we explore, experiment, and validate ideas. This allows us to identify the most valuable new products to bring to market and then execute them quickly and effectively.
Delivery Outcome
Together, we explore, experiment, and validate ideas. This allows us to identify the most valuable new products to bring to market and then execute them quickly and effectively.
Managed Delivery Teams
We assign long-term, managed teams for accelerated outsourced product development, which gets you to market faster and keeps you ahead.
A Recognized Leader in GenAI
Tricon has been recognized as a leader in enterprise AI solutions.
- Research firm Gartner® featured Tricon in the report Gartner®, “Top Whitespace Opportunities in GenAI Services for Tech CEOs” (August 2024)
- Outsell featured Tricon as a leader in “GenAI Implementation Partner” and showcased as a speaker at Outsell Signature Leadership event in Oct 2023 to help CEOs/CxOs pick the right product development partner for their GenAI strategies.
- Research firm Gartner® also published the case study “Building Generative Relationships (McGraw Hill and Tricon),” that explores the partnership between Tricon Infotech and educational publisher McGraw.
Begin Your Journey
Tell us some of your goals and challenges, and we’ll start identifying solutions together.