Strategy First, Tech Second
Product Development Services: From Strategy to Execution
What We Do
Product Development Services: From Strategy to Execution
Strategy & Validation
Customer Experience Innovation
Data Analytics & AI
Product & Platform Engineering
What Drives Us
Mission
To generate value for our partners through innovation.
Vision
To be a world-class product development company and preferred partner to the most respected brands.
Values
Tricon values mutual accountability, a growth mindset, and, above all, team success.
Who We Are
Founded in
Agile product development teams
ISO/IEC 27001:2022 certified
Research firm Gartner® featured Tricon in the report Gartner®, “Top Whitespace Opportunities in GenAI Services for Tech CEOs” (August 2024)
Research firm Gartner® also published the case study “Building Generative Relationships (McGraw Hill and Tricon)” that explores the partnership between Tricon Infotech and educational publisher McGraw.
Outsell featured Tricon as a leader in “GenAI Implementation Partner” and showcased as a speaker at Outsell Signature Leadership event in Oct 2023 to help CEOs/CxOs pick the right product development partner for their GenAI strategies.
Practitioners in Product, Engineering, and Design
Headquarters in Bengaluru, India. Offices in the USA, and the UK
Tricon Ethos for Partnering with Success
Going Far Together
Tricon believes in partnering with our customers for long-term and personal engagements.
Mutual Investment in Success
Tricon invests up front in a shared-risk engagement model that ensures a successful partnership from strategy to execution.
Paths to Success
We work with our customers to get them where they want to be through strategizing, ideating, validating and failing fast. Together, we learn fast and get to market successfully even faster.
"AI is not going to replace humans, but humans with AI are going to replace humans without AI."
– Karim Lakhani, Harvard Business School
How We Work
No one can predict whether a particular product or strategy will be a success.
It’s crucial to take a structured, scientific approach to your plans and execution — one that leverages your institutional knowledge and is informed by data from real users.
Strategy First, Tech Second
- In the first 30 days, we understand your business through deep engagement with key stakeholders.
- Based on this, we identify a primary business objective and measurements of success.
- Finally, we determine what products to build and which tools to employ.
90 Days to MVP
- We assemble your dedicated delivery team for development, deployment, and beyond.
- The team engages in a rapid development process using our unique AI Solution Accelerators.
- They will deploy a scalable prototype, typically within 90 days.
Scale & Continuous Improvements
- Upon launch, we immediately begin collecting and analyzing user data for continuous improvements.
- We combine this with scalability, new features, and integrated Change Management.
Customer-Centric Approach
We put the customer at the center of everything we do.
Commercial
Our commercial terms are straightforward, and our agreements are easy-to-read and transparent.
Engagement Management
Our engagement management lets you flow seamlessly from one stage to the next to meet your needs and goals.
Delivery Teams
Even our delivery teams are chosen for their business acumen and communications skills as much as for their technical expertise.
How We Accomplish This
At Tricon, every delivery team member works directly with customers to understand the full context, utilize their expertise, and deliver the best possible results. We call this Service Select.
Continuous Innovation
Shared Risk, Endless Rewards
Tricon offers flexible business models for unique situations. Once we have proven the original strategy, we can adapt the relationship to suit your changing needs.
Strategy + Business Ideation + Prioritization
Together, we explore, experiment, create hypotheses, and validate them. This allows us to identify the most valuable new products to bring to market and then execute them quickly and effectively.
Defined outcome, price, and time
Together, we establish the outcome and set a flat fee and schedule, so you know exactly what you are getting up front. We deliver outcomes, not just a scope of work.
Time + Materials
We assign long-term, managed teams for accelerated outsourced product development. Each dedicated expert engages directly with you and is responsible for taking ownership over their work, which gets you to market faster and keeps you ahead.
A Recognized Leader in GenAI
Tricon has been recognized as a leader in enterprise AI solutions.
- Research firm Gartner® featured Tricon in the report Gartner®, “Top Whitespace Opportunities in GenAI Services for Tech CEOs” (August 2024)
- Outsell featured Tricon as a leader in “GenAI Implementation Partner” and showcased as a speaker at Outsell Signature Leadership event in Oct 2023 to help CEOs/CxOs pick the right product development partner for their GenAI strategies.
- Research firm Gartner® also published the case study “Building Generative Relationships (McGraw Hill and Tricon),” that explores the partnership between Tricon Infotech and educational publisher McGraw.
Begin Your Journey
Tell us some of your goals and challenges, and we’ll start identifying solutions together.
Erik Schwartz
Chief AI Officer
Seth Carpien
Chief Growth Officer
Misti Fragen
VP, Change Management and Transformation